1. Introduction

 

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how our scooter rental service collects, uses, stores, and protects your personal data when you use our website or rent a scooter from us. By using our website or services, you agree to the collection and use of information in accordance with this policy.

 

2. Information We Collect

When you make a reservation or contact us, we may collect the following information:

Personal Information

• Full name

• Email address

• Phone number

• Hotel or delivery address

• Driver’s license information

• Date of birth (if required)

Payment Information

If payments are made online, we may collect:

• Billing details

• Payment confirmation information

Note: We do not store full credit card details on our servers. Payments are processed through secure payment providers.

 

Website Usage Data

We may automatically collect limited technical information such as:

• IP address

• Browser type

• Device information

• Website pages visited

This helps us improve our website and services.

 

3. How We Use Your Information

Your information is used only for legitimate business purposes, including:

• Processing scooter rental reservations

• Delivering and picking up scooters

• Verifying driver eligibility

• Communicating booking confirmations and updates

• Processing payments

• Providing customer support

• Improving our services and website

We do not sell or rent your personal information to third parties.

 

4. Data Protection & Security

We take appropriate security measures to protect your personal data, including:

• Secure website encryption (SSL)

• Restricted access to personal data

• Secure storage systems

• Internal data protection practices

While we take strong precautions, no online system can guarantee 100% security.

 

5. Sharing of Information

Your information may only be shared in the following situations:

• With payment processors to complete transactions

• With legal authorities if required by law

• With insurance providers in case of accidents or incidents involving a rental scooter

We only share information necessary to fulfill these obligations.

 

6. Cookies & Website Tracking

Our website may use cookies to improve user experience. Cookies help us:

• Remember website preferences

• Analyze website traffic

• Improve website functionality

You can disable cookies in your browser settings if preferred.

 

7. Data Retention

We retain personal information only as long as necessary for:

• Completing rental agreements

• Legal and accounting requirements

• Customer support purposes

Once the information is no longer required, it will be securely deleted.

 

8. Customer Rights

You have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your personal data (when legally possible)

• Ask how your data is being used

To exercise these rights, please contact us.

 

9. Third-Party Links

Our website may contain links to third-party websites such as payment providers or maps. We are not responsible for the privacy practices of those websites.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business operations. Updated versions will always be posted on this page.

 

11. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact us:

 

Email: info@athenascooters.com
Phone: +52 [984-127-4095]